Bosses can bust workplace stress

07 November 2001

LONDON By health-newswire.com reporters The stress and absenteeism currently rife in UK workplaces could be avoided if companies allowed employees greater control over their work, says an organizational psychologist.

Dr Frank Bond, a chartered occupational psychologist and lecturer at City University in London, told Health Media that bosses imposing tasks on people without consultation is the key cause of stress and anxiety at work.

Enabling employees to have control over how their job is defined – including the job they do and the way in which they perform their job – could, therefore, reduce stress levels, he says.

Dr Bond came to his conclusion after studying the effects of reorganizing aspects of employees’ working styles in a central government department over a one-year period.

When employees were able to take more control over their work, there were lower incidences of absenteeism and improved mental health, Dr Bond found.

Speaking on National Stress Awareness Day, Dr Bond said that other ways in which organizations could eliminate stress from the workplace included letting employees use their own initiative and giving them opportunities to develop new skills.

Supportive colleagues also made for a happier and more productive workforce, said Dr Bond. He said bosses should encourage socializing and some office banter.

Finally, he said, bosses should identify staff with conflicting job roles and minimize these incompatible duties. “For example, the director of a company has to motivate people, so he or she may wish to leave disciplinary matters to a deputy,” he said.

Dr Bond’s suggestions follow a study by the International Stress Management Association that found more than half of the UK’s employees experienced stress at work in the last 12 months. Of these, 57 per cent said their stress levels increased over this time and 20 per cent needed professional help for their problem.

© Health Media Ltd 2001
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